New Order Slots · Nov 1 · 12 PM PDT

We open a limited number of slots each month so every piece gets the care it deserves.

  • Icon of a pet photo being uploaded with style options above it, representing the photo and customization selection stage.

    Step 1. Choose the style and upload photos

    Customize your product style and upload clear reference photos. You could also share any preferences or special details in the Notes. If you are unsure which photo works best, you could upload a few and we will be happy to help choose.

  • Icon of a pet design draft with an email envelope, representing the stage of reviewing front and back design details via email.

    Step 2. Receive drafts through email

    We’ll create a preview or draft within 2–5 days for you to review. This could be a layout mockup or a full sketch, depending on the product. You could share your feedback and request adjustments within a week after receiving the draft, until everything looks just right.

  • Icon of a pet charm being handcrafted, representing the artwork creation process after draft confirmation.

    Step 3. Wait for the artwork to be created

    Once the draft is confirmed, your piece will be handcrafted within 2 to 4 weeks, depending on the complexity and the number of orders in the queue. If you need it sooner, feel free to let us know. We’ll do our best to see if it’s possible.

  • Icon of a finished pet charm in a box with a keyring attached, representing the shipping stage after the piece is completed.

    Step 4. Final review and shipping

    For wool felt portraits, we’ll share a final video for small tweaks before wrapping up. Once confirmed, or once production is complete for other products, your order will be carefully packed and delivered in about 2 weeks.

About us

We’re two designer, proud parents of two cats, brought together by a deep love for pets and the belief that every animal’s story should be remembered. What began as a personal passion has grown into a small brand built on care and connection. Working with talented artists, we co-create custom pieces that capture each companion’s unique personality and presence. From wool portraits to leather charms and silver pendants, every piece is crafted to hold meaning.